Original topic:

Mobile data issue

(Topic created on: 04-14-2025 09:39 PM)
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shri--07
Active Level 1
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Galaxy S
Hello,
 My issue is that whenever i go out of wifi range,
 My mobile data doesn't connect automatically. 
 I need to turn on off airplane mode
 Any solutions?
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4 Comments
RAJSINGH
Active Level 6
Galaxy S
Model dear
RAJSINGH
Active Level 6
Galaxy S
With all details pls share
shri--07
Active Level 1
Galaxy S
Samsung s25 ultra
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

● Galaxy device internet issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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