Original topic:

Mistakes to avoid

(Topic created on: 12-10-2023 09:01 AM)
125 Views
Rikh
Active Level 1
Options
Galaxy S
The camera quality of samsung s21 fe has degraded after the 3rd update. Who else agree?
6 Comments
spartan00
Active Level 4
Galaxy S
Not me
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Abhi789
Active Level 4
Galaxy S
Me too
Abhi789
Active Level 4
Galaxy S
Camera is working fine nothing any degraded from any update
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Rikh
Active Level 1
Galaxy S
There's no detailing in the photo and also grains have increased.
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Abhi789
Active Level 4
Galaxy S
I don't see such issues in my phone everything is working fine for me
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Note: Kindly check first if there are any broken camera lenses or scratches on the camera, no laminated or tempered glass is pasted on the camera if not then check after the camera lens cleaning.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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