Original topic:

Missing notifications in S23

(Topic created on: 03-10-2024 07:39 AM)
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Anonymous
Not applicable
Options
Galaxy S
Has any s23 users facing the issue of missing notification from notification screen. I have installed Goodlock app - notistar and found that some of the notifications shown in notistar app were automatically removed by OS earlier. 

I am not sure why this is happening. Some times, notifications are removed by system after some hours. Restarting the phone removes all the un attended notifications. The OS is not at all stable i think. Many times last used apps wont be displayed in the recent menu. 

I never faced such an issues in ios. I could shedule the notifications to a particular time and never miss anything. 

Anybody facing such issues and has any solutions?
6 Comments
Glimpse
Expert Level 5
Galaxy S
You should access your phone settings and then check if the notifications for the particular app are enabled or not. Go to “Settings->Notifications->App notifications” and then enable the notification by tapping the toggle button.

Go to “Battery and device care” and then tap “Battery->Background usage limits”. Now, search for the particular app whose notification is not working in the “Sleeping apps” and “Deep sleeping apps” list and remove it from there.

Glimpse
Expert Level 5
Galaxy S
Check it out hope it helps you
Anonymous
Not applicable
Galaxy S
Tried all of them already. Anyway i have formatted the phone and disabled app sleeping, battery saver, adaptive battery etc. Will see if it happens again.
Did you face issue with recent menu. Many times i cant find some apps such as waze which was used just 1 or 2 min ago
Glimpse
Expert Level 5
Galaxy S
Alright... No i am not using S23. This happens because of recent updates. Hope they fix it. I have touch issues
Anonymous
Not applicable
Galaxy S
Okay. Thank you
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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