Original topic:

Media picker draining Battery

(Topic created on: 11-20-2024 10:21 PM)
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kulbeers2
Active Level 1
Options
Galaxy S

image

What is this media picker and why is it draining so much battery and how do i stop it ?

5 Comments
Aayush_Jha
Active Level 3
Galaxy S
We Cant Do Anything Bro,Its System Application
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lArunDhillonl
Active Level 5
Galaxy S
Media Picker allow you to select a image, file or Video to send anyone or to upload on any app.
You are sending image, file or video to anyone very much or you are uploading video or image to any socal media site very much. That's why it's consuming too much battery.
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kulbeers2
Active Level 1
Galaxy S
But i am not doing any of it. 😅
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lArunDhillonl
Active Level 5
Galaxy S
Than your mobile is hacked or itself selecting file.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the Media Picker, the Android Library designed specifically for selecting multiple images and videos. And, the usage of the battery is different for every application, some apps consume more battery depending on the screen time, network fluctuation, refresh rate, etc. Kindly perform the following steps to resolve your issue by using the given links.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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