Original topic:

Major bug I've ever experienced in OneUI

(Topic created on: 02-12-2024 11:01 AM)
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dp075
Active Level 7
Options
Galaxy S
I've using S20FE 5G since 1 year and I found 1 major bug that Eye comfort shield and Color correction (Greyscale) applied when phone is unlocked only but doesn't applied on Lock screen.

I've factory reset my phone twice but bug is still there.

Here is Colour correction (Greyscale)

Here is Eye comfort shield


10 Comments
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share the same video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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