Long press on lockscreen clock not working S24 Ultra

[plant38194]

hello 

Upon long-pressing the clock on the lock screen, the expected customization options are not appearing.

Any fix ?

[AvishekG]

1. Use the Alternative Way to Customize Lock Screen

Instead of long-pressing, try going through: Settings → Lock screen → Edit

You’ll be taken to the lock screen editor where you can:

Move the clock

Change its style, font, and color

Reposition widgets or remove camera shortcuts

2. Remove Custom Themes / Wallpapers

Samsung’s One UI can bug out if:

You're using a custom theme from Galaxy Themes

You're using a video wallpaper or a non-standard Always On Display (AOD)

Fix:

1. Go to Settings → Themes

2. Tap Default (for theme, wallpaper, icons)

3. Reboot phone and try again.

3. Clear Cache of Key Apps

Corrupted data in these system apps can break lock screen editing:

Go to Settings → Apps

Tap the three dots → Show system apps

Find and clear cache and data for:

One UI Home

Samsung Clock

Lock Screen Stories (if available)

Then reboot your phone.

4. Check for Software Updates

Samsung has been fixing One UI 6.1 and lock screen bugs in May/June 2025 updates.
Go to Settings → Software update → Download and install

5. Reset Lock Screen Settings (Non-Destructive)

You can reset lock screen settings without wiping your phone:

Go to Settings → General Management → Reset → Reset settings

> This won’t delete apps or data — only resets preferences.

[Noorul1987]

Here you go 😊

[AvishekG]

If you find this helpful, kindly accept it as a Solution. It helps others
Tap the 3 dots on my reply and select "Accept Solution." Thank you 😊

[plant38194]

didnt help a bit even but rather waste more of my time as hone screen setup is all messed up 😑🫡

[plant38194]

thanks for making my day worse

[plant38194]

u dumb fellow made me sleep 3 am 🫡😢 at night coz i have to set up all the things and ya the solution is ----"turning on " touch and hold to edit"-- under lockscreen and aod settings 🙏🙏🙏

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[plant38194]

issue resolved u are too late in responsing -resolved myself only