Original topic:

Lock screen turns on automatically in 2 seconds after putting the phone on sleep

(Topic created on: 08-03-2023 07:45 PM)
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aulis
Active Level 3
Options
Galaxy S
I have been facing a problem with my Samsung Galaxy M30. FYI The power button working totally fine(I can reboot using it and shut the phone down, no problem with my power button). But as I put my phone to sleep, the screen does go off but the problem is that after 2 or 3 seconds the lock screen of the phone automatically turns ON(without touching it or shaking, I haven't enabled any gestures) and continuously glows all the time, it doesn't turn off. I tried to shut down my phone but it didn't help me. How to troubleshoot this? This problem drains my battery too fast, I don't know what happened to my phone. Can it be a virus or malware problem(I have also tried to scan my phone for any malware but it also couldn't help me)?
17 Comments
john163
Active Level 9
Galaxy S
some more details, can u post a video or take a pic of your exact issue, also do u mean once u turn of the screen, it wakes up automatically? but does it shows aod while it wakes up or it shows the whole screen?
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aulis
Active Level 3
Galaxy S
How do I share videos here?
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umesh30
Expert Level 2
Galaxy S
Add video by pressing + icon which is located left side in comments text box
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aulis
Active Level 3
Galaxy S
Yes, like once I push power key, the screen turns off and gets locked, but then wakes up in 2 seconds and remain on forever.
And no the AOD doesn't comes up
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aulis
Active Level 3
Galaxy S
Yes
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umesh30
Expert Level 2
Galaxy S
Have you checked 'Always on display' option on or off?
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aulis
Active Level 3
Galaxy S
It's off
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john163
Active Level 9
Galaxy S
try to go in secure lock settings and auto lock when screen turns off is set to 5 sec, see if its set to 5 sec insted of 30 min
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aulis
Active Level 3
Galaxy S
Yes, already did that
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