Lock Screen Issue and Lockstar

[Krishna1148]

The Lock Screen has been having overlapping effects and there is no visible option to keep the lock screen as well as always on display different from each other. 

Once again this update has caused this issue. If there is anybody who knows how to solve this, please do help.

And if there is no current solution, then I would request the samsung support team to kindly take some action on this issue.

Yours Truly,

Samsung User

[Krishna1148]

It is happening in this font and also after changing the wallpaper

[Krishna1148]

I think it is an update issue

[Anonymous]

Do you want this font?

[Krishna1148]

Tried but still facing issue

[Anonymous]

Then report in samsung members app go to support>send feedback>describe your problem (with image it would be perfect for them)> Send> Wait


If you like comment please accept it as a solutions

[skykum]

Try clearing data of system app "clock style" in settings>apps
Clear data of "always on display" app.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Krishna1148]

Update Guys. It got resolved after restarting my phone for the 30th time and clearing cache and data of the clock app and re downloading it. Thank you to everyone for their suggestions.🙏🙏