I am a samsung customer for a prolonged period of time . When I ask opinions about the flagship with my friends they said lines on display was a major issue without and hardware damage but by software upgrade. Peoples buy flagships for a high rate(in lakhs) but this type of software upgrades often creating lines on display,this also makes the user not to upgrade the version of software . the display of these model's display are lying between 15k to 20k, which is high for a middle class customer. So samsung must clear thuis issue. some customers says the lines are due to the heat produced it software upgrade so heat management also should be improved by samsund
As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.
We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.
If anyonce facing the line issue on their devices, we would kindly request them to visit the service center, and we hope they will be able to assist them after inspecting your device.
Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine.
