Original topic:

Lag and restart issue with s23 while using instagram

(Topic created on: 04-05-2025 02:32 PM)
3830 Views
sunnyZeus
Beginner Level 4
Options
Galaxy S
My phone's been lagging like crazy on Instagram for two days now—it freezes, then restarts after a minute. I've tried everything, clearing the cache and all that. It's gotta be a bug; fix it ASAP, it's spreading to other devices. 
59 Comments
sumitdala
Active Level 10
Galaxy S
Mark Zuckerberg must be blamed for this, not Samsung. It's his fault completely. How dare he make a faulty app.
mercysamsung
Beginner Level 2
Galaxy S
Mine too
mercysamsung
Beginner Level 2
Galaxy S
Same issue
SanMaster
Active Level 6
Galaxy S
Check for instagram update
iamkkronly
Expert Level 1
Galaxy S
Ughhh brooo I feel you on this—Samsung strikes again with the trash software experience. Instagram turning into a laggy mess and causing reboots? That’s wild. You’re not the only one either, tons of users been reporting the same thing lately. It’s 100% a bug, and honestly, Samsung ain’t even pushing proper fixes unless it blows up on Reddit or Twitter.

Here’s what you can try (even tho it’s probs Samsung’s fault again):

Uninstall & Reinstall Insta – sometimes clearing cache ain’t enough. Disable Samsung's "Device Care" junk – that optimization garbage messes up apps. Turn Off Hardware Overlays (in Developer Options) – might help with UI lag. Try the Instagram Lite version for now – it's less crashy. Check for Insta Updates – sometimes they sneak silent hotfixes.

Also, watch for that One UI update – but again, Samsung’s slow af with real fixes.

Yo if it’s restarting the whole phone, that’s deeper than Insta. Could be memory leaks or some Samsung bloat crashing background processes. You using Good Lock or any third-party stuff?
iamkkronly
Expert Level 1
Galaxy S
If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!
Follow me more information.
0 Likes
Wodehouse
Expert Level 5
Galaxy S
Frustrating Instagram lag and restarts can be annoying.

Potential Causes
1. *App glitches*: Instagram bugs or corrupted data can cause lag and freezing.
2. *Software issues*: Conflicts with other apps, outdated operating systems, or software bugs can contribute to the problem.
3. *Device performance*: Insufficient storage, RAM, or processing power can slow down your phone.
4. *Network connectivity*: Poor internet connection or server issues can affect app performance.

Troubleshooting Steps
1. *Update Instagram*: Ensure you're running the latest version of the app.
2. *Clear data and cache*: You've already done this, but try again to rule out any residual issues.
3. *Uninstall and reinstall*: Remove Instagram, restart your phone, and then reinstall the app.
4. *Check device storage*: Free up storage space to ensure your phone has enough room to operate smoothly.
5. *Close other resource-intensive apps*: Background apps might be consuming resources, slowing down your phone.

Additional Tips
1. *Report the issue to Instagram*: Inform Instagram's support team about the problem, providing detailed descriptions and screenshots.
2. *Check Instagram's status page*: Look for any reported outages or maintenance that might be affecting the app.
3. *Consider a device restart*: Sometimes, a simple restart can resolve software glitches.

If none of these steps resolve the issue, it's possible that the problem is more complex or related to a wider issue.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes