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04-05-2025 02:32 PM in
Galaxy S- Mark as New
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04-05-2025 04:23 PM (Last edited 04-05-2025 04:23 PM ) in
Galaxy S- Mark as New
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04-05-2025 05:55 PM in
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04-05-2025 07:10 PM in
Galaxy SI facing same issue while using instagram my samsung s23 freezes and restart
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04-07-2025 03:10 PM in
Galaxy S- Mark as New
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04-05-2025 07:59 PM in
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04-05-2025 10:27 PM in
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04-05-2025 10:27 PM in
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04-06-2025 12:50 AM in
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04-06-2025 08:49 AM in
Galaxy SHappening with my s23 ultra as well, tried reinstalling insta, but nothing happened

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04-06-2025 12:04 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As you have mentioned that you are facing the issue with third party apps and if your device other application working fine with mobile internet, So we would request you kindly contact the respective helpline they will guide you regarding the exact information regarding this.
However, If still facing the same issue, kindly share the log file. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
