Original topic:

Keyboard's got a problem.

(Topic created on: Wednesday)
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Hab234
Active Level 1
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Galaxy S
now before the update i created my own keyboard through keys cafe then customized it's colors from theme park (sincethey were linked together somehow), then finally set the effects through keys cafe again...

after that last update the link is disconnected and no more effect, either to fully customize the keyboard through keys cafe or just the colors from theme park...

any idea of what i am saying here does it even make sense ?

because the whole keyboard got messed after that last update which is very annoying to get used to it again, can you help ?!
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cs_member10
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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