I'm using Samsung keyboard in S23 Ultra. While using some apps and entering information, the keyboard open and closes instantly not allowing to inpur data. Other keyboards are just working fine. I have tried to clear cache ans alao reset the keyboard settings but same problem persists. Any solution
As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we request you kindly share the log file. Also, share the same video clip for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
