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08-14-2023 01:29 PM in
Galaxy SI think samsung is facing issues with Airtel.
I have bought samsung s21fe mobile and then i inserted my jio & airtel sims into sim slots from my old phone. immediately my airtel sim got crashed.
Then i purchased new airtel 5g sim. Now i'm facing call drop issues. Samsung need to improve in sim network connectivity. it is very sad that Samsung behind other phone brands when it comes to signal capturing.
Please fix this issue.
I did not face any call drop issues with my old devices(oneplus-5t (5y), lenevo k3note(2.5y)).
This thing is irritating.
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08-14-2023 01:32 PM in
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08-14-2023 01:33 PM in
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08-14-2023 01:49 PM in
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08-14-2023 03:01 PM in
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08-14-2023 03:09 PM in
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08-14-2023 05:28 PM in
Galaxy SFew days back Airtel all of sudden shuts Max sim and had to get new one.. this is not the phone this is Service provider..
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08-14-2023 05:30 PM in
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08-14-2023 11:31 PM in
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08-16-2023 12:21 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support
We acknowledged your issue and would request you to please report the problems of your Samsung smartphone with a log file. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support.
