I am using a Samsung S23 Ultra and I need a workaround to avoid disconnecting the internet on SIM2 while I am on a call on SIM1. I have been struggling with this problem. I have a data balance only on SIM2, which is Jio, but I receive all my calls on SIM1, which is Airtel. Please guide me.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your query, we want to inform you that this is the concept with dual SIM phones, where you can see the data on both SIM cards, but you can only use the internet on one SIM at a time on which you are using for calls.
