Issues seen in my camera s23

[aayan689]

There is a flare seen in my s23 camera ..can anyone knows what is the reason behind ? 

[Muhasin]

Hey there. Can you tell on which camera you are facing the issue on you s23?

[mksingh98]

I think so there is a water vapor!!

[Wodehouse]

The flare you're seeing on your S23 camera is likely due to a normal phenomenon that occurs when shooting under backlight with the sun or light source close to the screen frame. This is especially noticeable when taking pictures of objects around bright lights. Additionally, fingerprint or foreign matter on the lens can also cause flares.

To minimize the flare, try to ensure the sun or light source is not too close to the screen, and remove any foreign materials on the lens before taking a photo. You can clean the lens by wiping it with a clean and soft cloth in a circular motion.

Some users have also reported experiencing extreme lens flares on the telephoto lens, and minor flares on the ultra-wide lens, even when the lens is clear and free of dust or scratches. If you're concerned about the flare, you can try troubleshooting or visiting a Samsung authorized service center for further assistance.

Please check these links too

https://www.samsung.com/sg/support/mobile-devices/light-appears-as-linear-or-spread-when-taking-pict...

https://r2.community.samsung.com/t5/Galaxy-S/Extreme-lens-flare-on-S23/td-p/15715787

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also ,click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the physical condition of your camera lens.

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support