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Active Level 3
Does anyone else here is facing issue after updating their S10 series with October security patch? My phone is hanging frequently and then starts performing abrupt actions due to phantom touches. And when that occurs, the only option left is to restart the phone, which is a task in itself due to phantom touches. Does anyone else on the forum face the same problems?
7 Comments
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I am using s10 , its working fine without any issues.
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I think write an error report in the get help section or visit service center and get your mobile flashed again. I would suggest go for online help and if nothing works go to service center
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Active Level 9
No such problems
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Active Level 4
factory reset will be the only option brother. please try it. worst experience on my s10 plus too.
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Active Level 4
No such issues on my 10 +
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Active Level 8

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Have already sent the error log with video, but haven't received any reply yet.
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