Original topic:

Issue with lockscreen

(Topic created on: 2 weeks ago)
77 Views
juniornick
Active Level 2
Options
Galaxy S

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  • What is this issue @samsung
  • Lock screen clock stuck to left side of the screen since oneui 7 update 2 months back.Can't move it anywhere 
  • Hotspot sometimes doesn't turns on . I have to reboot the device everytime i want to use hotspot 
  • Plus why my s22 plus with sd 8 gen 1 is boiling while only playing ludo king (in ac room) like seriously!?
4 Comments
ajasmuhammed
Active Level 6
Galaxy S
Looks like it requires a factory reset. If the problem continues there is something wrong with the processor
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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