Original topic:

Issue with camera in night mode

(Topic created on: 03-02-2023 08:21 PM)
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Ajay1695
Beginner Level 2
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Galaxy S
I think there is issue with night mode on my galaxy S21 plus model after the one UI 5.1 Update.

image
After capturing image in night mode

5 Comments
Galaxy S
Green😂
What's with that update completely useless.
Why samsung in hurry ?
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puneet099
Active Level 1
Galaxy S
Facing issue in night mode in my s21 plus after 5.1 update
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puneet099
Active Level 1
Galaxy S
Also not getting option related to background remove from picture by pressing on picture and other too related to this upgrade claims
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cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.

Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Ask a question/Tap an error report>Type your query>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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