Original topic:

Issue with buds 3 pro setting after one ui 8

(Topic created on: 4 weeks ago)
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arvind_12
Active Level 1
Options
Galaxy S
Hello Community,

 Does anyone else faced issue while trying to open the settings for buds 3 pro which is now intergrated in phone settings.
Whenever i try to open buds 3 pro setting it asks for agreement of usage but when i accept all it just freeze my over all setting without doing anything. The only way is to go to recent apps and close overall setting and after that if tried again it again goed to agreement notice and same issue happens.
If anyone has any solution please help me with that.
Thank you
4 Comments
Yogie09
Active Level 7
Galaxy S
Try > Uninstall Bud3 Pro Manager from Apps under Settings > Disconnect Buds3 > Connect again > Let it download the Buds3 Pro Manager automatically > Accept All > don't deny any permissions or else it would crash again.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Path share log file: Wearable app>Three dots> Settings>Contact Us> Send feedback> Choose Composer> Select error report > Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Members_iuC0tBK
Beginner Level 2
Galaxy S

1. sound quality is worse after the update, with a significant reduction in bass and a tinnier, sharper treble.
2. The Active Noise Cancellation performance appears to have worsened 
3. synchronization issues when switching between calls and normal audio. 

4 Dolby Atmos eq not working 

5 low quality audio like rs 150 third party buds

if not fixing this issue kindly take back buds pro 3 and refund our valuable money

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Bavadeep
Beginner Level 2
Galaxy S
1. sound quality is worse after the update, with a significant reduction in bass and a tinnier, sharper treble.
2. The Active Noise Cancellation performance appears to have worsened 
3. synchronization issues when switching between calls and normal audio.