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4 weeks ago in
Galaxy S- Mark as New
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4 weeks ago in
Galaxy S- Mark as New
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3 weeks ago in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Path share log file: Wearable app>Three dots> Settings>Contact Us> Send feedback> Choose Composer> Select error report > Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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Wednesday in
Galaxy S1. sound quality is worse after the update, with a significant reduction in bass and a tinnier, sharper treble.
2. The Active Noise Cancellation performance appears to have worsened
3. synchronization issues when switching between calls and normal audio.
4 Dolby Atmos eq not working
5 low quality audio like rs 150 third party buds
if not fixing this issue kindly take back buds pro 3 and refund our valuable money
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2 weeks ago in
Galaxy S2. The Active Noise Cancellation performance appears to have worsened
3. synchronization issues when switching between calls and normal audio.