Original topic:

Issue with One UI 4.1

(Topic created on: 03-24-2022 05:29 PM)
1027 Views
Samfan1
Active Level 4
Options
Galaxy S
Don't Update to One UI 4.1 for now My galaxy S21 has issued it's randomly restarting and the call is also not going through. If anyone knows how to roll back to 4.0 then pls reply to this post & very frustrated with Samsung now if we paid for a premium then we should feel premium Samsung is losing its customer's trust. This is not the first time with Samsung that kind of thing happen in past also.
9 Comments
Shashank_R270
Active Level 8
Galaxy S
Even I'm experiencing a problem of phone getting restarted from yesterday night.
I use Samsung M30s(1 year old)
I haven't done any updates(last update-December)
Phone's getting restated when I use ola and Whatsapp.
It has re-started 4 times now(2 times yesterday night and 2 more times now in the evening)
My phone is running On One UI 3.1
ArshSky
Active Level 7
Galaxy S
I have updated my S21 (exynos).... no problem so far.... even my phone experience got better.
I have not seen any restarting problem so far.
Moustache
Active Level 5
Galaxy S
Battery performance toh dass do jate jate Daar ji 🙏
0 Likes
ArshSky
Active Level 7
Galaxy S
Battery performance thodi km hui hai Muchhad ji 🙏🏻
NM69
Active Level 5
Galaxy S
0 Likes
EB5
Beginner Level 2
Galaxy S

Exact same issue here after upgrading to One UI 4.1

0 Likes
Matz1
Active Level 2
Galaxy S

There are some problems in my Samsung Galaxy S21 plus when I updated to One UI 4.1.
>When I make a call, the phone is getting heated up and even though I disconnect the call, the Call is taking time to disconnect even though the call interface shows that call is ended.
>I have faced a RESTART of my phone during a call
>Some call histories are not updated in the call log

Samfan1
Active Level 4
Galaxy S
I am also facing same issue Did u find any solution?
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support    

0 Likes