Recently, I'm facing issue with my gallery app where all the photos were not showing despite those were available in the respective folder(My files) but can't able to view it in gallery. Tried restarting the mobile, Resinstalled gallery app but no luck. Anyone know about this issue or know any tricks to resolve this? Having Oneui7 currently and updated till june 25 security patch
Note. I unknowingly clicked delete all photos but stopped that after a minute and recovered from the recycle bin.
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
We request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
