Original topic:

Issue in bsnl volte

(Topic created on: 09-21-2024 09:56 PM)
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Integrationofmind
Active Level 4
Options
Galaxy S
Biggest issue I got in bsnl 4g is that I can't make or receive call when bsnl volte is enable and volte icon is displayed ,my call get disconnected immediately and get not reachable when someone try to call me. 
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6 Comments
Zdbz
Active Level 4
Galaxy S
That is an issue with bsnl, not samsung. Bsnl has too many issues and they have just recently started rolling out 4g so it's not completely polished.
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Galaxy S
Yes I agree with you but calling issue is present when volte is enable in setting for bsnl 4g if disable no issue for calling.
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Zdbz
Active Level 4
Galaxy S
That's cause 4g is not properly implemented. Volte which stands for Voice Over LTE, uses 4g(LTE) for calling.
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Zdbz
Active Level 4
Galaxy S
I suggest for your main number, use jio or airtel. Use bsnl as secondary number. It has too many issues especially when you are waiting for some important OTPs.
Galaxy S
I didn't face any issue in otp for bsnl.
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue by the given link: https://www.samsung.com/in/support/mobile-devices/why-the-calls-are-not-getting-connected/
Note: kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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