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05-05-2025 01:27 PM in
Galaxy S- Mark as New
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05-05-2025 01:43 PM (Last edited 05-05-2025 01:43 PM ) in
Galaxy S- Mark as New
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05-05-2025 02:35 PM in
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05-05-2025 01:43 PM in
Galaxy SThank you for bringing your concern to our attention. Our team is actively working on resolving the issue. In the meantime, you may try restarting your device, which might help improve the experience.
If you have any other problems or matters to discuss with the One UI team, please feel free to message us directly. We kindly request that you avoid posting such queries in the comment section, as direct messages ensure a faster and more efficient response.
Warm regards,
Team One UI
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05-05-2025 07:27 PM in
Galaxy S- Mark as New
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05-05-2025 07:27 PM in
Galaxy S
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05-06-2025 08:53 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
1. Go to Settings>Display>Adjust the brightness.
2. Try Safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/
3. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next
Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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05-06-2025 08:15 PM in
Galaxy S- Mark as New
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2 weeks ago in
Galaxy S