Internet Problem

[Kemlesh2305]

I am using a Samsung Galaxy S25 FE, and for the past few days I’ve been facing frequent network drops. Neither 4G nor 5G is working properly. I switched from a physical SIM to eSIM and then back to a physical SIM, but the issue still continues. The mobile data keeps disconnecting on its own while in use.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[vikram14]

I am facing this since one UI 7 update 6 months ago on my s21 Fe. Changed the Sim card as well. There is still no update from samsung

[Kemlesh2305]

Today I performed a factory reset on my phone as advised during the telephonic support call. Now I’m in the process of setting up all my apps again, which is quite a headache. I switched from OnePlus to Samsung, but I really miss OnePlus.

[bigthinker]

All samsung users face this problem 😂

[Kemlesh2305]

🫡

[TeachRanjit]

I am also facing this problem Since 3 months in my S24 Fe model .

[Kemlesh2305]

🙏

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support