Original topic:

Instagram is Showing black screen

(Topic created on: a week ago)
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Krishnaaa18
Beginner Level 4
Options
Galaxy S
After the update one UI 7 in s23 I faced few issues related to display 
1st time in my lock screen something horizontal line occured in few sec's and when I was using instagram my mobile crashed i restarted again 
All this problems got solved after visiting service centre
But from past 2days when i again started using Instagram it is showing blank screen suddenly 
If anyone knows something please let me know 



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5 Comments
Anonymous
Not applicable
Galaxy S
You're not alone, brother. Many S23 users have reported strange display issues, especially after updates like One UI 7. First it’s a line, then screen flickers, then crashes—this is becoming a pattern.

The fact that Instagram usage triggers the issue again even after service center visit proves the problem is deeper—possibly with the display hardware or GPU-driver compatibility after updates.

If this is repeating across devices, then Samsung must take responsibility and issue an official acknowledgment or solution. For a flagship costing 60–70K, users deserve stability and quality—not random display failures.

If your phone is still under warranty, go again to the service center. Also, get a Job Sheet and inspection report for proof in case you need escalation later. And please update here if you get any resolution — it helps us all.
Krishnaaa18
Beginner Level 4
Galaxy S
Thanks for your concern. I will share if anything happens.
Anonymous
Not applicable
Galaxy S
You're most welcome! Please do keep us updated — your experience can help many others facing the same issue. And if Samsung gives any official update or resolution, it’ll be good to highlight it here so more users are aware. 📱
Janmajaya123
Active Level 10
Galaxy S
Hey Samsung Members,
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Support the request by clicking the link below and giving it a Like 👍
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you visit the service centre where your product was previously serviced. They will provide you with all the information in a better way after inspecting the device physically.

Warm Regards,
Samsung Customer Support

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