Original topic:

Instagram application freezes while scrolling reels on my s23

(Topic created on: 05-13-2025 10:24 PM)
292 Views
dhyey_shah
Active Level 2
Options
Galaxy S
While scrolling Instagram reels, the screen freezes and then phone restarts. Following previous feedback provided from Samsung I have tried the following:
Deleted nd installing application 
Increasing ram 
Factory data reset
Clearing application cache files

I am using genuine Samsung charger to charge my phone
I am on official oneui7 update
I am not using any third party application 

And yet I am facing the same problem. Please provide me with the appropriate solution to solve my problem.

Comment below if your facing the same issue.




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15 Comments
Ani1x
Active Level 5
Galaxy S
Try downloading a Beta or Alfa version of the instagram app see if the issue still persists..
0 Likes
dhyey_shah
Active Level 2
Galaxy S
Tried both version and yet facing the issue
0 Likes
ggroy
Active Level 2
Galaxy S
Submit a bug report using samsung members app they should follow up
0 Likes
dhyey_shah
Active Level 2
Galaxy S
I have just reported the issue to them. Waiting for a response from their side.
0 Likes
debargha01
Active Level 3
Galaxy S
Same thing same
Mohit_08
Active Level 4
Galaxy S
Only a bug fix update from Samsung can fix those issues now
dhyey_shah
Active Level 2
Galaxy S
Have reported to Samsung.
0 Likes
CipherChip
Active Level 10
Galaxy S
May be your phone warning not to get addicted to reels , instead have some fruitful time 😂😂
dhyey_shah
Active Level 2
Galaxy S
🫠🫠
0 Likes