Original topic:

In S23 current update battery doesnt even gives a backup for half a day

(Topic created on: 12-06-2023 03:37 PM)
280 Views
sanjitgupta96
Active Level 4
Options
Galaxy S
Calling(with wifi and 5g), little gaming
Latest update is yet to reach. Beta stopped but security update is pending for a month
When mobile is in pocket it automatically detects fingerprint inside pant. Do add a senor which can detect dark places.
Using good lock everything plugins enabled.


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3 Comments
Galaxy S
Call customer care
iamrohitkm
Expert Level 5
Galaxy S
Only you are the person reporting this. May be you may not have updated it properly factory reset once.
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by a given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support