Original topic:

Image issue, battery draining issue

(Topic created on: 05-24-2025 11:02 AM)
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Avdeepblue
Beginner Level 3
Options
Galaxy S
My samsung galaxy s23 base model, after september security patche update, image quality downgraded, After taking a photo and processing it, the result is very poor. 

I showed it to Samsung's authorized service center.But it couldn't be fixed from there.

I am currently using one ui 7.The photo here is also very bad.
4 Comments
mathur25
Active Level 4
Galaxy S
It's not only for S Series it is the same from for the A series i have A55 I also am also facing same issue
BiRdMaN
Expert Level 5
Galaxy S
Yes, many users have reported experiencing similar problems. This can be due to the phone re-optimizing itself after the update or apps needing to be optimized for the new firmware.
Add apps to the "deep sleep" list to prevent them from running in the background and draining battery.

Clear app cache to remove temporary data that can impact performance and battery usage.
Resetting battery statistics can sometimes help.

Adjust background usage limits in Settings > Battery and device care > Battery > Background usage limits.

Choose options like "Put unused apps to sleep" or "Sleeping apps" to restrict background activity.

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pallob_barai
Active Level 1
Galaxy S
I am facing the same problem with my S23 base variant. After one ui 7 update camera quality and overall performance quality degraded significantly. First of all when I updated to one ui 7 my phone was hitting a lot. Then I went to Samsung service center and they reset the phone and now the problem is resolved. But I have noticed that the photo quality in normal mode is degraded significantly, photo looks over sharpened, more grainy . While I am taking the same frame in pro mode without changing anything(like shutter speed, ISO etc)photos are better than the regular mode. After one ui 7 update the low light photos looks much worse than before. I don't know that these are bugs or they did it intentionally but I am really disappointed that now it is happening with flagship phones.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have mentioned that you have already visited the service center but your device issue still unresolved, So we request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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