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Original topic:

I think my s24 fe is heating too quickly

(Topic created on: 12-27-2024 11:38 PM)
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Krishna_1027
Beginner Level 2
Options
Galaxy S
I bought this mobile 3 days ago and I think it is heating too quickly and too often even at basic usage it gets a little warm and while gaming it reaches 42+ C° 
Or is this normal and I'm wrong?

1 Solution


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Solution
sumitdala
Active Level 10
Galaxy S
You bought it 3 days ago. So, I think it's normal. Phone takes some time to adjust to your usage patterns. For example, the phone will put unnecessary apps running in the background to deep sleep to save battery... etc.
Give it some time.
Also, update your phone to the latest software. Google play updates slow the device. Download the updates and install it by restarting your device.

Games also heat up the device. My S23 gets heated up in video calls and sometimes in multi-tasking. It's quite normal now.

Best wishes ❤️

Congratulations on your new phone. ❤

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8 Comments
AudioJack35
Active Level 10
Galaxy S
Exynos 🥵🥵 Don't worry easy solution lower graphics or frame rate. If still not remember never buy phones if it have EXYNOS unless multiple reputable reviews tell that heating problem has been resolved.
Also, I recommend you not yo stress out your device or the Exynos chip will degrade battery fast and itself in few years even before 7 years os updates.
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Krishna_1027
Beginner Level 2
Galaxy S
...
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sumitdala
Active Level 10
Galaxy S
What? 🙄🤨🫨

"Exynos chip will degrade the battery"?
Seriously, bro?
Battery degradation is due to the repeated cycle of charging. Chips have nothing to do with it.
The only thing it may lack is the performance of the device or more power consumption (sometimes, but you should know how to save battery power or health like deep sleep unused apps or set maximum charging limit to 85%). That's it. I have used an exynos device. Nowadays, it doesn't really do this. It's more optimized and better than previous generations.

These views are personal and have no hate for your comment. 😊
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Solution
sumitdala
Active Level 10
Galaxy S
You bought it 3 days ago. So, I think it's normal. Phone takes some time to adjust to your usage patterns. For example, the phone will put unnecessary apps running in the background to deep sleep to save battery... etc.
Give it some time.
Also, update your phone to the latest software. Google play updates slow the device. Download the updates and install it by restarting your device.

Games also heat up the device. My S23 gets heated up in video calls and sometimes in multi-tasking. It's quite normal now.

Best wishes ❤️

Congratulations on your new phone. ❤
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Krishna_1027
Beginner Level 2
Galaxy S
Thanks!
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

As per your query, we request that you kindly follow the steps to resolve your issue by using the below given links.

● Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy S
Your's device is very new so please give it's some time. After some time and after some updates all is well. So please don't bothered about this issue now. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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