I am getting camera warning,my 10x zoom is not working on s23 ultra

[Yugansh004]

I am getting camera warning,my 10x zoom is not working on s23 ultra

[5zaan]

Water damaged?

[Yugansh004]

Noo

[Yugansh004]

After update this bug is comming

[Kaustav_Ray]

I'm sorry to hear you're experiencing issues with your Galaxy S23 Ultra's camera, particularly with the 10x zoom functionality and receiving camera warnings. Several users have reported similar problems, especially after recent software updates.

Here are some steps you can try to resolve the issue:

Clear the Camera App Cache:

Navigate to Settings > Apps > Camera. Tap on Storage. Select Clear Cache.

Update Your Device:

Ensure your phone is running the latest software version, as updates often contain bug fixes. Go to Settings > Software Update > Download and Install.

Perform a Diagnostic Test:

Open the Samsung Members app. Tap on Diagnostics. Select Camera Test to identify any hardware issues.

Contact Samsung Support:

If the problem persists, reach out to Samsung's customer support or visit an authorized service center for assistance.

[Yugansh004]

Thanks

[Kaustav_Ray · Accepted solution]

If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support