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Original topic:

How to get out of beta program of One UI?

(Topic created on: 11-18-2023 12:45 PM)
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RotBolt
Active Level 5
Options
Galaxy S

image

I keep on getting this pop up.

I have gotten the phone from my company as refurbished one. And beta was installed by default, I did not enrolled in beta with my account?

How can I get out of beta software?

Please help

1 Solution


Accepted Solutions
Solution
Galaxy S
With the screenshot, it seems that samsung account which is used for samsung beta program is not logged in now and you are trying to unroll from different samsung account which was not enrolled with beta program, hence you are getting this warning message.
Try connecting to smart switch app to pc and check if you are getting option to reset or reinstall stable OS.

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30 Comments
zavs
Active Level 3
Galaxy S
You will have to factory reset the phone,that's the only way to get out of beta.
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RotBolt
Active Level 5
Galaxy S
I have tried factory reset. But it did not work. It was still in One UI 6 beta
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tjAngami
Active Level 3
Galaxy S
I did the same too bro but it's still the same
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Devv_007
Expert Level 5
Galaxy S
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RotBolt
Active Level 5
Galaxy S
I cannot perform the step 1 because Samsung member app does not let widthdraw the from beta program as posted in screenshot above
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Devv_007
Expert Level 5
Galaxy S
Is the device managed by your company?

Settings>Security>Device Admin Apps .
Post its screen shot here
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RotBolt
Active Level 5
Galaxy S
No, it's not managed by company
I have added work profile myself though Screenshot_20231118_125818_Settings.jpg
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Devv_007
Expert Level 5
Galaxy S
Try with the same samsung account/network which was used while registering on beta.
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RotBolt
Active Level 5
Galaxy S
I do not and do not have access to it. Further company got this phone as refurbished one so not sure whether they even have access to that account.
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