Resolved! Solved

Original topic:

How to get out of beta program of One UI?

(Topic created on: 11-18-2023 12:45 PM)
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Anonymous
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Galaxy S

image

I keep on getting this pop up.

I have gotten the phone from my company as refurbished one. And beta was installed by default, I did not enrolled in beta with my account?

How can I get out of beta software?

Please help

Resolved!
Anonymous
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Galaxy S
Did you also face this issue of "Samsung account changed" or was it something else?
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zavs
Active Level 3
Galaxy S
No, I enrolled in beta but wanted to get out . If you don't copy the data ,then should be possible.
Anonymous
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Galaxy S
Ok let me give it try and I hope it will work
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Anonymous
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Galaxy S
I did factory reset and did not copy the data but this message still appears. I think I have to flash it and install myself
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Galaxy S
First unroll from beta program in members app and then go to laptop, download samsung smart switch app, connect cable to laptop and then select downgrade option displaying if u are enrolled with beta program. Sit and relax it it install stable build.
It will format all data, so take a backup first.
I have done that.
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Anonymous
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Galaxy S
I have already posted in screenshot that unable to move out of beta program because of above error please check that
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Solution
Galaxy S
With the screenshot, it seems that samsung account which is used for samsung beta program is not logged in now and you are trying to unroll from different samsung account which was not enrolled with beta program, hence you are getting this warning message.
Try connecting to smart switch app to pc and check if you are getting option to reset or reinstall stable OS.
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Anonymous
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Galaxy S
Ok let me check
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Anonymous
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Galaxy S
This worked thanks. Now I am on 5.1 One UI and out of Beta thanks
Galaxy S
Cool.
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