Original topic:

How to downgrade from this worst update

(Topic created on: 12-29-2023 06:29 AM)
920 Views
madwarrior
Active Level 3
Options
Galaxy S
After updating to ui 6.0 and reseting phone. Many apps stops working and showing incompatible.
Secure folder unable to fetch sms for upi apps.
Samsung Wallet stopped using know security (as logo of know in right bottom corner is not there).

Considering all this major bugs I want to downgrade to one ui 5.1, any way to do so?
Please help me to get out of this loop hole.
10 Comments
Shubham_sony
Active Level 5
Galaxy S
bro you are completely trapped now.....samsung permanently disabled this feature in all devices....i am also suffering from this problem and contacted samsung care many times.
sshashii
Active Level 7
Galaxy S
Do report to developer team
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madwarrior
Active Level 3
Galaxy S
How?
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madwarrior
Active Level 3
Galaxy S
See what they told for secure folder1703846607337.jpg
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that we never recommend downgrading your device software and the UPI apps are not working in a secure folder as this is the concept in the new update. However, we are taking your valuable feedback regarding this. And for apps not working and any bugs kindly share the log file This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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madwarrior
Active Level 3
Galaxy S
No please give me downgrade software as 2 of the most important got incompatible and I need secure for upi for adding a layer of security and also via which apps in common can't access my upi apps for harming my account using malware or Trojan virus as I understand knox security very well.
I don't want any of the upgraded feature just give me ui 5.1 with Dec security patch.
It's a kind request 🙏
Jatinishere
Active Level 6
Galaxy S
It would trip know most of samsung's apps and security would not work and will brick your device
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madwarrior
Active Level 3
Galaxy S
Sorry but I didn't get your point.
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Jatinishere
Active Level 6
Galaxy S
Take backup reset your device and clear partition cache and also go to recovery mode and repair apps
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