Original topic:

How to access the galaxy AI

(Topic created on: 07-03-2025 07:57 PM)
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Abin_tvm
Active Level 1
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Galaxy S
Before the 7.1 update it was easier for accessing the galaxy AI, but after the update the shortcut seems to be stopped working, how to access galaxy AI in ui 7.1
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cs_member10
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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