Original topic:

Horizontal lines on the display

(Topic created on: 02-25-2021 02:37 PM)
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Tanu_47
Active Level 1
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Galaxy S

Hello,

 

I am facing an issue with my display screen on changing the brightness level. Whenever I set brightness level low or high it is working fine. When the brightness level changes to moderate level the display is becoming blur with the horizontal lines and it is very annoying.

I have even tested the same in safe mode but no luck.

 

Can I have any solution for my problem

7 Comments
Notadeveloper
Expert Level 1
Galaxy S
Could you mention device name
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Tanu_47
Active Level 1
Galaxy S
Thanks for replying. It is samsung s9+
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Tanu_47
Active Level 1
Galaxy S
The device is samsung s9+
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Tanu_47
Active Level 1
Galaxy S
and when I take the screenshot it is not getting reflected in the screenshot
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Tanu_47
Active Level 1
Galaxy S
Horizontal lines are appearing like this when the brightness level is in mid range

IMG-20210227-WA0000_5617.jpg

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Tanu_47
Active Level 1
Galaxy S
Thanks for replying back for the issue. Here is the screenshot

IMG-20210227-WA0000_5617.jpg

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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

We request you to kindly visit the service center for physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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