Original topic:

High Battery drain issue after updating to One UI 7 and bugs

(Topic created on: a month ago)
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AmithPJ
Beginner Level 2
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Galaxy S
After updating my Galaxy tab s9, I am experiencing very high battery drain issue and some bugs.
● Framedrop when accessing recent tabs and minimising an app while using it.
●Small lag for some apps to load.
●Bluetooth icon is not showing on the homescreen notification status bar even its on.
5 Comments
Galaxy S
After some time, it will stabilize automatically.
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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BiRdMaN
Expert Level 5
Galaxy S
Yes, many users have reported experiencing similar problems. This can be due to the phone re-optimizing itself after the update or apps needing to be optimized for the new firmware.
Add apps to the "deep sleep" list to prevent them from running in the background and draining battery.

Clear app cache to remove temporary data that can impact performance and battery usage.
Resetting battery statistics can sometimes help.

Adjust background usage limits in Settings > Battery and device care > Battery > Background usage limits.

Choose options like "Put unused apps to sleep" or "Sleeping apps" to restrict background activity.

If you find this helpful, kindly accept it as a Solution. It helps others
Tap the 3 dots on my reply and select "Accept Solution." Thank you 😊
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

We would like to inform you about an update regarding the Bluetooth connectivity icon on your device. Following the recent updates, please note that the Bluetooth connected symbol will no longer be displayed on the status bar.

However, you can still see if your device is connected via Bluetooth by swiping down the quick panel. This will provide you with the necessary information about connected devices.

Additionally, regarding other issues, we request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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