Original topic:

Heating issue

(Topic created on: 04-30-2024 01:10 PM)
424 Views
deepakvobbina
Beginner Level 4
Options
Galaxy S
Just purchased my mobile 1 day..very less usage..but it is getting heated heavily
4 Comments
goodthings
Expert Level 5
Galaxy S
Your's device is new so please give it's some time. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
FayazCA
Active Level 7
Galaxy S
Yes bro, I felt the same last week with my brand new A34 and it became normal this week. So it might optimise something behind the scene I guess.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given links.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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