Original topic:

Heating issue

(Topic created on: 11-06-2021 08:09 AM)
354 Views
Beshadow
Active Level 3
Options
Galaxy S
Hi samsung,
I using camera then clicking picture, to mobile back very heating issue. Can u tell me why heating problem in Samsung s21. I used normally phone user.

Please resolve my phone heating issue. 
6 Comments
iamrohitkm
Expert Level 5
Galaxy S
Can be please be much more specific
Abpal
Active Level 10
Galaxy S
Any overheat message pop up ? If no, then it's normal
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Beshadow
Active Level 3
Galaxy S
I opened the camera then click 4 to 7 picture then phone very heat.
MoonStarrer
Active Level 7
Galaxy S
When using camera in the highest resolution mode, it gathers a vast amount of light, causing the device to heat. If it's heating too much, then you should contact the help centre or the service centre.
Lekshmanan
Expert Level 4
Galaxy S
Yep !
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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