Original topic:

Heating issue with S24 Exynos

(Topic created on: 06-04-2024 12:37 AM)
1509 Views
imprabhash
Active Level 3
Options
Galaxy S
Samsung S24 exynos version is heating a lot, while charging or while using social media apps only, what the hell samsung, Phones at this price you are giving exynos instead of samsung and you cant evern optimise heating.
Do not buy S24 if samsung is not fixing this heating issue.
How will your phone rhn for 7 years if you keep on running on heated device
7 year update simply feels a gimmik as your exynos cant run for 7 years. And why is this discrimination of launching exynos except for US and canada? And even price is same or on higher side only.

ViruKU
Active Level 1
Galaxy S
I am using Samsung 12 years ago a s ultra f m all model using but s24 90000 cost but battery backup low 🙏 fix it
MeetOG
Beginner Level 2
Galaxy S
At this point samsung just wants to book good profit and doesnt care about quality, customer needs.
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Rapidhunter
Active Level 3
Galaxy S
I also have this heating issue. The phone started to heat up with normal use, even on standby.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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imprabhash
Active Level 3
Galaxy S
Sure next time i face heating issue, I will share, with recent update, its heating lesser
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lucio12
Active Level 1
Galaxy S
Yes same here s24 heating simply charging , using apps only .
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ajsaty
Beginner Level 2
Galaxy S
S24 is heating a lot while using
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Narayanan17589
Beginner Level 3
Galaxy S
I am also facing the same issue I am using S24, especially pubG and Signal app
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jcmos
Active Level 2
Galaxy S

yes this phone is a lemon.

samsung released the Exynos 2400 too early, and we are being used as the test environment.

why cant we have the Snapdragon 8 g3?

my s24+ gets hot, battery drains quickly and mobile network signal is a joke! 1 to 2 bars.

Samsung needs to make up to us and give us duscounts towards other samsung products like watches.

7 years of updates on this lemon pho ne. i hope in one of those updates they fix the mobile network signal which is very poor.

Samsung, we spent lots of money on this phone that has lots of issues, give us something in return for you F up

 

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vbha
Beginner Level 2
Galaxy S
I am facing a heating issue.
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