Original topic:

Heating Issues

(Topic created on: 03-17-2024 03:20 AM)
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M_f_zaman
Active Level 6
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Galaxy S
S20FE5G over heating issue kis kisko hai, Data on karte he thoda brightness agar jyadah ho toh overheating issue dikhai dene laga hai, jo ki pehle nehi tha. Abb iske liye report Karo toh wohi common baat WiFi off kare,data off karke rakhke, jyadah der mat use kijiye etc.. ye common chij honi he hai. Dusre device aise garm hota hua Maine nehi dekha, update bhi nehi de Raha fix bhi nehi karta, hahahha 🤣 Mere papa ka device Samsung A23 5g hai aur Mera S20fe 5g inn dono main 5g setting wala different change karke baitha hai Samsung ne mere papa ke device ko one UI 6.0 update Mila update karne ke baad 5g setting main vonr setting enable kar diya but 5g ka naam o Nishan Tak nehi LTE+ aur theek thak se na kaam karta hai aur Mera S20fe5g ismain 6.0 update toh Diya Nehi vonr 5g setting bhi nehi but achcha khasa 5g chal pata hai, abb papa mujhe daante rehte hai ki maine unko SAMSUNG kyun leke Diya, gathiya SAMSUNG
5 Comments
S20FE5Gsa2367
Expert Level 1
Galaxy S
Please call them Samsung support ask Android 14 in S20 FE 5G
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S20FE5Gsa2367
Expert Level 1
Galaxy S
Please call them Samsung support call to provide S20 FE 5G one UI 6 Android 14 update 1710648322520.jpg
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S20FE5Gsa2367
Expert Level 1
Galaxy S
Please go to consumer court and file case to get S20 FE 5G one UI 6 Android 14 update
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S20FE5Gsa2367
Expert Level 1
Galaxy S
Please case file in consumer court
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cs_member10
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Decrease the screen brightness: If your device is heating, decreasing the screen brightness sometimes high brightness level may cause a heating issue.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

Long duration of graphics-intensive gaming sessions may cause the heating issue.

The usage of a mobile phone when charging may cause heating issues. So we recommend you avoid usage of mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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