Original topic:

Widget disappeared

(Topic created on: 03-17-2024 11:54 AM)
641 Views
Wrizz
Beginner Level 3
Options
Galaxy S
I just noticed my Netflix widget disappeared all of a sudden. I even uninstalled and reinstalled the app then i went to reddit saw many others facing the same issue. Is there a way to fix it?
3 Comments
vinayshah
Expert Level 1
Galaxy S
Great now you'll be able to utilize all of 24 hours for ur work & family.🤣🤣🤣🫡🫡🫡
Wrizz
Beginner Level 3
Galaxy S
Lol but really annoying bug😭
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.
Note: kindly contact the particular application helpline once, to make sure there is no issue from their end.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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