Original topic:

Heating Issues in my Samsung S24

(Topic created on: 08-24-2024 12:11 AM)
368 Views
Yash102151
Active Level 1
Options
Galaxy S

Their are lot of heating issues in my samsung s24 please samsung resolve it as soon as possible i already invest my 80k on this device.

6 Comments
Rex_90
Active Level 1
Galaxy S
You can simply turn off all the unused features and also trun of device location sharing, device scanning and other features.

Turn off the AOD and Edge lighting effects.

Don't do multiple task while using high end apps.

ETC.
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
Tech_xplorer
Active Level 10
Galaxy S
How old is your device?
0 Likes
wineyard
Active Level 4
Galaxy S
I was facing same problem with over heating and battery drain. Jist go to support centre and ask them to hard reset it. They will re install entire optimised one ui in your device and you will be good to go.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given links.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes