Original topic:

Heating Issue

(Topic created on: 05-05-2024 08:07 PM)
564 Views
AdityaSharma55
Active Level 6
Options
Galaxy S
I am using s21 fe with exynos processer. It heats on normal usage when use like google search , flipkart. If i use hotspot then it also heats . Not minimal but high heating issue . This occurs around 2 months . Any solution how to resolve this or just wait for another update for this phone 🤔.
5 Comments
Sanju214
Active Level 5
Galaxy S
Try to install an app for temperature monitoring. Im using cpu monitor it. uses 1% battery in whole day.

https://play.google.com/store/apps/details?id=com.glgjing.stark

If your cpu temperature goes over 43c or 45c while using then its a problem. If it stays around 40 to 42 then phone is okay. I think you have tried all of this but still ill remind you. Close or put apps in deep sleep that you wont use frequently. Use extra dim, use in 60hz. Turn off location and Bluetooth if you are not using it. Using 4G will make a huge difference.
Sanju214
Active Level 5
Galaxy S
This is temperature of my s21 fe SD888. Im using members for now and also watching youtube. But if I use Dex or turn on 5G and play video at 1440p60 then it goes to 40. If I record at 4k 60FPS then my phone goes to 47 C max temperature 😂. We cant do anything about it. The fact is this device heats up quickly.1714920702138_1714920702132_0.jpg
Samsung_OneUi
Expert Level 5
Galaxy S
Uninstall the apps you don't use, stop background running apps which you dont use, use 120hz display when only you need it. Phone heats more in the summer. Just wait for upcoming updates that will sure help you to cool your device. My S22 plus was heating too much when i purchased it, but after many updates now it is normal heating only when i use camera for long time. Everything is under control now.
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support