Original topic:

Having issues in network connectivity in my s22 ultra

(Topic created on: 12-25-2022 04:55 PM)
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jahid404
Active Level 6
Options
Galaxy S
Whenever I turn my mobile data on it shows 4g but it doesn't work 
I have to turn aeroplane mode on and off then internet work 
And in some cases I have to reset apn settings then it works 
Please samsung fix network issue in s22 ultra












3 Comments
Anuj055
Active Level 3
Galaxy S
Same issue
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cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Check device network mode settings
Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".

Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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bittu0909
Beginner Level 5
Galaxy S
I have the same problem in s22 plus
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