Original topic:

Significant issues with the Exynos on the S24 πŸ˜’ #ExynosFail #SamsungFail

(Topic created on: 03-24-2024 08:55 PM)
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Rapidhunter
Active Level 3
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Galaxy S
Samsung Exynos on S24 has several concerns that need to be addressed, including:

- Slightly elevated temperatures
- Potential network connectivity issues compared to Snapdragon
- Marginally higher battery consumption than Snapdragon

Customers have invested in a premium product with the expectation of receiving a high-quality experience. However, the current situation presents a deviation from this expectation, raising concerns about product integrity and customer satisfaction.

It is essential to thoroughly investigate these issues, identify the root causes, and implement effective solutions to ensure that customers receive the quality they deserve.
1 Comment
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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