Original topic:

Facing connectivity issues on Samsung s21 FE.

(Topic created on: 03-25-2024 08:02 PM)
522 Views
Aashirwad28
Active Level 4
Options
Galaxy S
Are the connectivity issues after the software update to oneui 6.0 or not? 
 I had a doubt whether update leads to connectivity issues.

Both Sims are working well on other phones. Tried resetting network, flight mode, sim exchange, checking APN settings, resetting all settings etc. None helped.

Will factory reset help with connectivity? Or should I give the phone to service center?

Please Can anyone help with this? Facing serious issues due to it.

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4 Comments
Hampi
Active Level 1
Galaxy S
My S9 FE is also on 6.0 OS and I'm not facing any connectivity issues. So we can conclude it is not a system-wide issue but something specific to your tab.
Aashirwad28
Active Level 4
Galaxy S
Thank you for your reply
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance and stability of the smartphone and it is fully tested in different stages. The issue could occur due to various factors, we request you kindly visit the given link to resolve your issue:
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy S
I am selling this 1 year S21 Fe frustrated by such issues samsung is worst