Original topic:

Hanging Problem

(Topic created on: 09-24-2020 12:08 PM)
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Surya491
Active Level 4
Options
Galaxy S
My S20 Ultra is hanging again and again,  sometimes I can't pickup incoming calls and can't type messages, Samsung why it's happening. 
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7 Comments
rajkm008
Active Level 10
Galaxy S
Follow these things to use your device to bug free
1. Install only necessary applications
2. don't install unnecessary apps which is can make device lagging
3. Don't use device irs charging
4. If u have received the updates dont update it immediately wait for other users experiences post update
5. Keep enough space on device which is help you device functionality smoother
rajkm008
Active Level 10
Galaxy S
Enter recovery mode and clear the wipe cache partition doing these steps will clear the unnecessary files stored on your device and it'll help your device to run faster and smoothly
rajkm008
Active Level 10
Galaxy S
Guide to enter safe mode.
1Power off the device.
2Now turn on your device by pressing the Power key . When Samsung logo appears, press and hold the Volume down key .
Ehsank
Expert Level 5
Galaxy S
do once Wipe Cache Partition.
and lets see may it help you

Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
Ehsank
Expert Level 5
Galaxy S
and if not work then visit service centre
veer
Expert Level 5
Galaxy S
don't worry all mobile faced heating issue
Samsung_Support3
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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