Original topic:

HDFC App crashing after Aug security update in S20 FE 5G

(Topic created on: 09-21-2023 10:50 PM)
399 Views
RajeshKakarla
Active Level 4
Options
Galaxy S
Hi All, 

After August 2023 security update, HDFC netbanking app is crashing in my S20 FE 5G. Does anyone facing same issue?
7 Comments
owl123
Active Level 10
Galaxy S
Yes, it's been crashing after google play system update
0 Likes
RajeshKakarla
Active Level 4
Galaxy S
What is the solution?
0 Likes
owl123
Active Level 10
Galaxy S
Mostly will have to wait for an app update.
0 Likes
RajeshKakarla
Active Level 4
Galaxy S
I got some workaround solution. Turn your mobile data/wifi off then open hdfc app then let it run till login window then turn on mobile data it will run...
Devil_liveD
Beginner Level 2
Galaxy S
Happening with almost all banking apps, even on one plus 11
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Kindly follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

Step 1. Go to Settings > Apps.
Step 2. Tap on More options (three vertical dots) on upper-right corner > Sort by > Size.
To delete:
Step 1. Go to Settings > Apps.
Step 2. Select an issued app.
Step 3. Tap Uninstall to free up storage space.

Improper App installation may also cause Android Apps crashing problem. You must download the App from the Google Play Store/ Galaxy store and use it only after it is successfully and completely installed on your device. In case your Apps stop abruptly, delete or uninstall the App from your device and install it back carefully after a few minutes.

Step 1. To uninstall apps on an Android device, go to Settings > Apps.
Step 2. Select an issued app > tap on Uninstall.
Step 3. Go to Google Play Store and reinstall the App again.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

0 Likes
JS20
Active Level 7
Galaxy S
Axis bank is also crashing Screenshot_20230921_224508_Device care.jpg
0 Likes