Original topic:

Greenline issue after ui7 update in s23ultra

(Topic created on: 3 weeks ago)
174 Views
Myself_Kiran
Beginner Level 2
Options
Galaxy S

Have any one got green line after ui 7 update in S23 ultra.Is there any solution?
10 Comments
souvik22ff
Active Level 9
Galaxy S
After update only flagship phone ko green line de raha samsung
0 Likes
Galaxy S
Samsung nahi de raha hai utla bolo software update kar nahi rahe hoo sahi se devices ko heating rakhoge air low battery chagre pe update kar dete ho islye hota hai. Aur backcover laga k bhi karta update iske aur zada heating hote hai .. phone ko hamesha cool rakho jab updte karoo toh...
0 Likes
ram_ram
Active Level 6
Galaxy S
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply first you must get job card from Samsung service center
0 Likes
sri2004
Active Level 1
Galaxy S
I got pink line and battery drain while using instagram approached Samsung for this but all they say is " mistake is from our side we understand everything but u have to pay for replacement "
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. As of now, there are no reported issues with Samsung devices.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
rsp11
Beginner Level 3
Galaxy S
My s21fe got green line
0 Likes
P_C_M
Active Level 5
Galaxy S
I have already gone through this situation. Stop updating your phone , if you want to use your phone for a long time. Don't fall on these update and all , it just a marketing gimmick to stop you to get a better experience by giving green line . So don't update and Enjoy the mobile . Using this strategy past 1 year for all my family memebr after i got the green line issue and everyone is happy..So dont get fooled by the company